We listen

Tell us what made a difference.

Your feedback helps us recognise good care, learn from your experience and keep improving.

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We appreciate hearing the positive.

We try our best to listen, and we genuinely appreciate positive feedback about any of our carers. Too often, people take time to speak up only when something has gone wrong and do not have the opportunity to acknowledge the positive.

A few kind words can recognise the care, patience and effort of a team member, help us celebrate what is working well and show our carers that their work is valued.

Contact details are optional, but including one allows us to acknowledge your feedback or ask a helpful follow-up question.